About The Role

We have an exciting opportunity for a motivated, conscientious person to join our Support team in Cornwall as a Housing Support Assistant in our Young Parents supported scheme in St Austell.

Carthew House provides short-term housing and support to vulnerable young parents who need help to move towards independence and become an active member of the community.

This role involves working evenings and sleeping nights to provide a safe, secure and supportive service.  You will support and monitor the conduct, health, safety and general welfare of residents with a flexible and sensitive approach.  
You will part of a team of support staff but as a Housing Support Assistant you will be lone working at night with young parents at Carthew House.

Experience of working in support services is preferred along with excellent communication skills, adaptability and resilience as you will often be dealing with some very challenging situations and people. You will need to work with confidence, be able to assess needs and risk, be a good listener, see the bigger picture and build trusting relationships.

You will need to be an organised, motivated, flexible and creative person to undertake and develop this role working with a wide range of people.

This role is being offered on a full time basis, working 37 hours per week on a rolling rota, to include weekend working.  Bandwidth hours will be 7pm to 9am.
For further information about this opportunity, please click here to view our candidate information pack.
We are committed to safeguarding and promoting the welfare of vulnerable groups, and expect all colleagues to share this commitment. Appointment to the post will be subject to a satisfactory enhanced check via the Disclosure and Barring Service.
Interviews for this role will be held on 1 November 2019.
About The Candidate
To be considered for the role of Housing Support Assistant, you will:
- Be a good communicator
- Have a calm and flexible attitude
- Be adaptable
- Be able to assess risk and have an awareness of health and safety
- Be empathetic and compassionate
- Be resilient and able to maintain a positive work-life balance
- A good record keeper
- Be able to lone work and follow policies and procedures

In return, we provide a generous entitlement to paid holiday increasing with length of service, a choice of pension schemes, a healthcare cash back plan, and great opportunities and support to develop your career.
About The Company
At LiveWest, we believe in a home for everyone.  We own and manage 36,000 homes across the South West, from Cornwall to Gloucestershire.
We take the time to listen to, understand and learn from our customers.  We focus on thriving as a business and employer, so we can deliver more homes and even better services