About The Role

Are you prepared to go the extra mile to ensure a positive outcome for your clients? Are you motivated to make a positive contribution to the lives of the people we support? If so, we really want to hear from you.

As a Support Worker in our accommodation based Learning Disability Team, you will be providing housing related support to individuals, primarily at two of our Learning Disability Schemes in South Gloucestershire and supporting colleagues at two others in South Gloucestershire. The two primary schemes include one scheme specialising in short term placements (up to 18 months) for young people with Learning Disabilities, transitioning to adulthood and their own home. The second scheme is for individuals who require permanent accommodation.

You will support individuals in paying their rent, dealing with low level anti-social behaviour, carrying out activities to support residents in building relationships with their neighbours, managing their tenancy improving their environment, and ensuring a smooth running of the schemes. A key part of the role will be forming professional relationships with the customers and signposting to other services where we are not able to support them.
You will also be supporting colleagues in two other schemes in South Gloucestershire to help fulfil contracted hours, cover annual leave and sickness. Some very infrequent work on Saturday maybe required to support this. Any weekend hours worked can be taken back during the week.
This role is varied and will involve you working with our Housing Officer and individual Support Workers from other providers, to ensure that the best service and accommodation we can provide is achieved.
This role is full time, working 37 hours per week and is being offered on a fixed term basis, for a period of up to 18 months.
For further information about this opportunity, please click here to view our candidate information pack.
We are committed to safeguarding and promoting the welfare of vulnerable groups, and expect all colleagues to share this commitment. Appointment to the post will be subject to a satisfactory enhanced check via the Disclosure and Barring Service.
About The Candidate
To be considered for the role of Support Worker, you must:
  • Be able to understand and communicate effectively to vulnerable residents with varying levels of need relating to their learning disabilities
  • Work effectively with colleagues in coordinating and delivering services
  • Have excellent interpersonal and communication skills both and written and verbal
  • Have good IT skills
  • Full valid UK driving licence and access to a suitable vehicle
  • Be able to maintain effective electronic records and monitoring agreed action plans
  • Have the ability to establish an effective working relationship with LD clients (demonstrating understanding of the challenges faced), maintain positive relationships with internal and external partners
  • Be able to plan and manage workload, lone work safety and work as part of a team
  • Clear understanding of diversity within a role dealing with vulnerable people
  • Have the ability to promote independence and self-determination with individuals
  • Have the ability to create creative and constructive relationships with individuals
  • Confident in dealing with a wide range of people, able to read and assess difficult situations and provide solutions
  • Ability to positively respond to change and a willingness to work flexibly; with different clients/colleagues and outside normal office
    hours to meet the needs of the clients
  • Knowledge of what housing support is and the issues that people are facing (D)
  • Understanding of training, employment, educational opportunities or social activities (D)
  • Previous experience of working with vulnerable individuals (D)
  • Knowledge and understanding of housing related support (D)
  • Knowledge of the housing/benefits system (D)
  • Experience of working in social housing (D)
 All criteria is to be considered as essential, unless indicated as desirable (D)
What we offer:
  • Defined Contribution pension scheme – employer contribution of 6% - 9%
  • Discretionary Bonus scheme
  • Death in Service benefit (3 x salary) 
  • 26 days annual leave plus bank holidays with service related increase to your entitlement up to 30 days plus an option to purchase extra annual leave
  • Family Friendly policies
  • Health Cash Plan including dental and optical cover
  • Employee Assistance Programme
  • Health and Wellbeing programme which includes enhanced sick pay, monthly campaigns, training and yearly flu jabs  
  • Cycle to Work scheme
  • Car Benefit scheme
  • Learning and Development including coaching and professional qualification support
  • Volunteering days
You may have experience or an interest in the following: Learning Disabilities, Recovery Worker, Navigator, Support Navigator, Care Navigator, Support Officer, Recovery Coach, Support Mentor, Peer Mentor,  Advice Leader, Coach, Service Coordinator, Care Practitioner, Home Care Worker, Charity, Charities, Third Sector, Social Care, Voluntary Sector, Mental Health Worker, Senior Healthcare Assistant, Care Staff, Community Development, Relief Care Worker, Vulnerable People, Social Worker, Not for Profit, NFP or Flexible Working.
About The Company
LiveWest provides over 38,000 homes to over 80,000 people throughout the South West from Gloucestershire to the Isles of Scilly. We have plans to build over 6,000 homes in the area over the next five years, developing new homes of all tenures including low-cost rent and sale, market rent and sale, and a range of supported housing and intermediate housing products, creating choice and flexibility. 
As well as developing new homes, we continue to invest in existing properties and communities. Through the stability of good housing, we place better living for better lives at the centre of our mission both today and for generations to come. At LiveWest we believe in a home for everyone. 

As an Inclusive Employer, we celebrate diversity and are committed to creating an inclusive environment for all colleagues. For further information about our Equality, Diversity and Inclusion policy, please click here.