About The Role

Are you passionate about supporting Young People? Do you want to make a real difference to their futures? If so, this is the role for you.

We have an exciting opportunity for you to join our Support team as a full time Support Worker in our Young Peoples Service, based in Truro Foyer.

We are committed to offering short term housing and support to young people aged 16-24 years old who are homeless or at risk of being homeless. Our role is to help young people settle from often chaotic lifestyles, start doing something productive towards employment, education or training, teach them the basic life skills required to live independently and help them resolve some of the issues that brought them into supported housing in the first place.

You will be robust and able to work with this often chaotic client group to help them address the issues in their lives and move forward onto independence.

For further information about this opportunity, please click here to view our candidate information pack.
This role is being offered on a full time basis, working 37  hours per week on a rolling rota, to include weekend working.  Bandwidth hours will be 8am to 9pm.
We are committed to safeguarding and promoting the welfare of vulnerable groups, and expect all colleagues to share this commitment. Appointment to the post will be subject to a satisfactory enhanced check via the Disclosure and Barring Service.
About The Candidate
To be considered for the role of Support Worker, you will:
  • Have an understanding of support needs and support planning.
  • Have experience of risk assessing and risk management.
  • Be a great communicator with the ability to build a rapport.
  • Have accurate record keeping and computer skills.
  • Confident in lone working and be a good team player.
  • Have a flexible approach to work.
  • Be able to work under pressure and meet deadlines.
  • Be resilient and adaptable.
You will be part of a team who work with young people resident at the Service. You would be expected to deal with any issues the young people may have and signpost them to the appropriate course of action. Knowledge of benefits and welfare reform is essential.
You will need to have a good understanding of young people’s needs, safeguarding and emotional and mental health issues.
The most important part of this role is to have pride in your work and have a positive attitude, a proactive approach and the confidence to support a diverse range of people.  You will be able to balance your passion and commitment with good organisational skills, and the ability to maintain appropriate boundaries.

What we offer:

  • Defined Contribution pension scheme – employer contribution of 6% - 9%
  • Discretionary Bonus scheme
  • Death in Service benefit (3 x salary) 
  • 26 days annual leave plus bank holidays with service related increase to your entitlement up to 30 days plus an option to purchase extra annual leave
  • Family Friendly policies
  • Health Cash Plan including dental and optical cover
  • Employee Assistance Programme
  • Health and Wellbeing programme which includes enhanced sick pay, monthly campaigns, training and yearly flu jabs  
  • Cycle to Work scheme
  • Car Benefit scheme
  • Learning and Development including coaching and professional qualification support
  • Volunteering days
You may have experience or an interest in the following: Recovery Worker, Navigator, Support Navigator, Care Navigator, Support Officer, Recovery Coach, Support Mentor, Peer Mentor,  Advice Leader, Coach, Service Coordinator, Care Practitioner, Home Care Worker, Charity, Charities, Third Sector, Social Care, Voluntary Sector, Mental Health Worker, Senior Healthcare Assistant, Care Staff, Community Development, Relief Care Worker, Vulnerable People, Social Worker, Not for Profit, NFP or Flexible Working.
About The Company
We provide over 39,000 homes to over 80,000 people throughout the South West from Gloucestershire to the Isles of Scilly. We have plans to invest over £2bn in the South West economy over the next 10 years and to build 7,000 homes in the area over the next five years. We will be developing new homes of all tenures including low-cost rent and sale, market rent and sale, and a range of supported housing and intermediate housing products, creating choice and flexibility. 
As well as developing new homes, we continue to invest in existing properties and communities. Through the stability of good housing, we place better living for better lives at the centre of our mission both today and for generations to come. At LiveWest we believe in a home for everyone. 

As an Inclusive Employer, we celebrate diversity and are committed to creating an inclusive environment for all colleagues. For further information about our Equality, Diversity and Inclusion policy, please click here.