About The Role

Are you prepared to go the extra mile to ensure a positive outcome for your customers? Are you motivated to make a positive contribution to the lives of the people we support? If so, we really want to hear from you.

We have an exciting opportunity for you to join our Complex Needs team in Truro/ Falmouth area as a Relief Support Worker.

You will be lone working with people who have complex needs including substance misuse, mental ill-heath, fleeing domestic abuse and any other challenging issues. Providing a holistic service assisting with health and wellbeing, housing, maintaining tenancies, sign-posting and emotional support. You will need to take a creative approach to support, adapting your style of communication with each individual to provide a person centred approach and help customers establish and work towards their goals and aspiration

You will be working part of a team of 4 Support Workers and you will be supported by a Team Leader and Team Manager. Your workload will be around 15 customers at any one time, that you will visit weekly, which will give you the time and capacity to provide a high quality service. You will be a part of a larger team, who support people with complex needs across mid-Cornwall. We are very proud of our work and helping people is at the heart of everything we do.

This role is being offered on a relief basis, working flexibly to include weekdays and weekends as and when cover is required.
We are committed to safeguarding and promoting the welfare of vulnerable groups, and expect all colleagues to share this commitment. Appointment to the post will be subject to a satisfactory basic check via the Disclosure and Barring Service.
About The Candidate
To be considered for the role of Relief Support Worker, you will:
  • Have experience of risk assessing and risk management
  • Ideally have experience of night and lone working
  • Be a great communicator with the ability to build a rapport
  • Confident in lone working and be a good team player
  • Have a flexible approach to work
  • Be able to work under pressure and meet deadlines
  • Be resilient and adaptable
  • Be able to demonstrate the skills required to support individuals
  • Be able to demonstrate an understanding of adult vulnerabilities in a supported housing environment
  • Have the ability to adopt a methodical, organised approach to work
If you are able to work flexibly, and have the above experience, we would love to hear from you.
We are looking for someone who is motivated to make a positive contribution to the lives of the people we support and a “can do” approach to their work. Experience in a similar role would be desirable, however what is most important is having a passion for helping people in the local community. This role will be challenging at times as you will be working with and supporting clients across a range of difficult and challenging issues/behaviours; an attention to detail, using your initiative and problem solving will be key.
About The Company
We provide over 39,000 homes to over 80,000 people throughout the South West from Gloucestershire to the Isles of Scilly. We have plans to invest over £2bn in the South West economy over the next 10 years and to build 7,000 homes in the area over the next five years. We will be developing new homes of all tenures including low-cost rent and sale, market rent and sale, and a range of supported housing and intermediate housing products, creating choice and flexibility. 
As well as developing new homes, we continue to invest in existing properties and communities. Through the stability of good housing, we place better living for better lives at the centre of our mission both today and for generations to come. At LiveWest we believe in a home for everyone. 

As an Inclusive Employer, we celebrate diversity and are committed to creating an inclusive environment for all colleagues. For further information about our Equality, Diversity and Inclusion policy, please click here.