Are you prepared to go the extra mile to ensure a positive outcome for your customers? To support them to remain well and out of hospital? If so, we want to hear from you.
We are looking for a Relief Support Worker to join our team in the Individual Budget Service, based in the Bodmin area. This is a service that provides support to customers, living in the community, who have severe and enduring mental health diagnoses. We provide social inclusion support to these customers, to enable them to have a better quality of life.
We will be working closely with other specialist providers to deliver pro-active, holistic support to customers, helping them to build confidence, self-esteem, and pride, and move forward to further independence, accessing local services, enjoy being part of their local community.
We are looking for people to work with us who are motivated to make a positive contribution to the lives of the people we support and have a “can do” approach to their work.
You will provide support in line with each customer’s personal Support plan, which can be around a variety of things. It will be predominantly around their mental health but could also include things such as managing a tenancy, working with benefits (housing benefits, universal credits, PIP and other), bills, exploring options around education, training and volunteering, budgeting, linking with and signposting to agencies and activities in the community and other appropriate services, supporting people with health needs, addiction, and engaging with other professionals.
You will also liaise regularly with referral partners (local Mental Health Teams and Adult Social Care in Cornwall Council) and assess needs and risks appropriately to ensure the service remains suitable for the customers. You will help to keep the caseload management systems up to date and will complete and regularly review Risk Assessments and Support Plans.
Experience in a similar role or would be desirable, however what is most important is having a passion for helping people in the local community.
This role will be challenging at times as you will be working with and supporting people across a range of difficult and challenging issues/behaviours; great team working skills as well as the ability to lone work, enthusiasm to work alongside partner agencies, resilience, an attention to detail, using your initiative and problem solving will be key.
If you would like to discuss this vacancy, please contact our Resourcing team on 01392 814 599 or email [email protected].
We are committed to safeguarding and promoting the welfare of vulnerable groups, and expect all colleagues to share this commitment. Appointment to the post will be subject to a satisfactory basic check via the Disclosure and Barring Service.