About The Role
Do you have experience of Damp, Mould and Condensation? Are you looking for the next step in your career? If so, this could be the role for you.
 

As a Remote Diagnosis Damp and Mould Technician you will be at the forefront of diagnosing damp and mould problems in our customers’ homes. You will use our video assisted software package, TechSee to provide virtual diagnosis and a maintenance service that meets our specifications and customer expectations.

We have one position available, being offered on a full time, permanent basis. You will be based in our Exeter office. A hybrid working style is an option with 2 – 3 days in the office each week. 

For further information about this opportunity, please click here to view our candidate information pack.

 
We are committed to safeguarding and promoting the welfare of vulnerable groups, and expect all colleagues to share this commitment. Appointment to the post will be subject to a satisfactory basic check via the Disclosure and Barring Service.
About The Candidate
To be considered for the role of  Remote Diagnostics Damp & Mould Technician, you will be able to  / have:
 
  • Demonstrate LiveWest’s values and behaviours, be open minded and creative and provide a solution approach to problems and situations.
  • Damp, mould and condensation experience.
  • Proficient with IT and new technology
  • Hold a core trade, or surveying qualification or experience, or you will be working towards a relevant qualification.
  • Ability to diagnose basic building faults and defects.
  • Ability to provide outstanding customer service, with excellent communication, rapport building and problem solving skills.
  • Practical experience of working in the construction industry and/or in the social housing sector.
  • Full understanding of the Decent Homes Standard as well as the Housing Health and Safety Rating System (D)
  • An excellent team working ethos, enhancing the skills of others.
  • Health and Safety qualification or experience (SMSTS, IOSH or NEBOSH Construction Certificate) - (D)
  • Level 2 or 3 qualification in a core trade or surveying (or equivalent). CIH Level 2, 3 or 4 or equivalent (D)
All criteria is to be considered as essential unless listed as Desirable - (D). 
About The Company
Our Reward and Benefits:
 
  • Defined Contribution pension scheme – employer contribution of 6% - 9%.
  • Discretionary Bonus scheme.
  • Death in Service benefit (3 x salary).
  • 26 days annual leave plus bank holidays with service related increase to your entitlement up to 30 days plus an option to purchase extra annual leave.
  • Family Friendly policies.
  • Health Cash Plan including dental and optical cover (worth up to £1,100 per annum).
  • Employee Assistance Programme.
  • Health and Wellbeing programme which includes enhanced sick pay, monthly campaigns, training and yearly flu jabs.  
  • Cycle to Work scheme.
  • Car Benefit scheme.
  • Learning and Development including coaching and professional qualification support.
  • Volunteering days.
 
About Us:

LiveWest provides over 40,000 homes to over 80,000 people throughout the South West from Gloucestershire to the Isles of Scilly. We have plans to build over 5,000 homes in the area over the next five years, developing new homes of all tenures including low-cost rent and sale, market rent and sale, and a range of supported housing and intermediate housing products, creating choice and flexibility. 
 
As well as developing new homes, we continue to invest in existing properties and communities. Through the stability of good housing, we place better living for better lives at the centre of our mission both today and for generations to come. At LiveWest we believe in a home for everyone.

As an Inclusive Employer, we celebrate diversity and are committed to creating an inclusive environment for all colleagues. For further information about our Equality, Diversity and Inclusion policy, please click here.
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