About The Role

Are you ready to make a meaningful impact in Asset Management? Do you have previous experience working in a Coordinator role? If so, this could be the role for you.
 
We have a fantastic opportunity for a Coordinator to join our Asset Management Delivery team. This role is ideal if you are looking to build a career in Asset management, with a focus on delivering exceptional service and supporting continuous improvement within our department.
 
In this role, you'll support the Asset Management team in a variety of ways, from coordinating requests and updating records, to handling customer enquiries. Your work will ensure accurate and up to date information, all of which contribute to a customer-centric service.
 
Key Responsibilities:
  • Manage the Asset Management Delivery inbox, responding to queries and ensuring seamless communication.
  • Coordinate requests for surveyor input; including assigning cases to Project Managers and/or Surveyors, and tracking their progress.
  • Process invoices, manage purchase and work orders, and preparing documents for cases such as disrepair or party wall notices.
  • Engage with customers, assist with complaints and support Service Support projects aimed at improving operational efficiency.
  • Collaborate across teams to enhance service delivery and participate in project planning and team meetings.

This role is being offered on a full time, 12 month fixed term/secondment basis and will be based in our Exeter, Tolvaddon or Weston-super-Mare office. A hybrid working style with 2 - 3 days in the office, dependent on business need is available for this role.

For further information about the role, you can click here to view our candidate information pack.

About The Candidate

To be a successful Coordinator - Asset Management Delivery, you will have the skills, knowledge and experience required for a Level 1 - Team Member role, along with the below role specific requirements:
 
  • Proficient IT skills, particularly MS Office and using bespoke databases.
  • Experience working in an administrative or office environment.
  • Excellent attention to detail, organisational skills and an ability to manage and dynamic workload.
  • Strong communication skills and the ability to build relationships across teams.
If you are proactive, detail-orientated and excited about a career in Asset Management, we'd love to hear from you!

About The Company

Our Reward and Benefits:
 
  • Defined Contribution pension scheme – employer contribution of 6% - 9%.
  • Discretionary Bonus scheme.
  • Death in Service benefit (3 x salary).
  • 26 days annual leave plus bank holidays with service related increase to your entitlement up to 30 days plus an option to purchase extra annual leave.
  • Family Friendly policies.
  • Health Cash Plan including dental and optical cover (worth up to £1,100 per annum).
  • Employee Assistance Programme.
  • Health and Wellbeing programme which includes enhanced sick pay, monthly campaigns, training and yearly flu jabs.  
  • Cycle to Work scheme.
  • Car Benefit scheme.
  • Learning and Development including coaching and professional qualification support.
  • Volunteering days.
 
About Us:

LiveWest provides over 40,000 homes to over 80,000 people throughout the South West from Gloucestershire to the Isles of Scilly. We have plans to build over 5,000 homes in the area over the next five years, developing new homes of all tenures including low-cost rent and sale, market rent and sale, and a range of supported housing and intermediate housing products, creating choice and flexibility. 
 
As well as developing new homes, we continue to invest in existing properties and communities. Through the stability of good housing, we place better living for better lives at the centre of our mission both today and for generations to come. At LiveWest we believe in a home for everyone.

As an Inclusive Employer, we celebrate diversity and are committed to creating an inclusive environment for all colleagues. For further information about our Equality, Diversity and Inclusion policy, please click here.
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