Are you passionate about delivering exceptional customer service and have a knack for organisation and administration? LiveWest is looking for a motivated Coordinator - Rent and Revenues to join our Neighbourhoods team and make a real difference in our customers’ lives.
As a Coordinator in the Rent and Revenues team, you will play a key role in ensuring efficient service delivery. From supporting the Income team to managing customer inquiries, this is a role that combines administrative excellence with customer focus.
Key Responsibilities
- Assist the Income team by managing customer arrears and sundry debts to ensure timely recovery.
- Oversee garage rent accounts, process invoices, and handle fund transfers, including credit refunds.
- Provide first-line responses to internal and external inquiries via email, telephone, and letters.
- Update customer information and administer changes to direct debits and rent/service charge reviews while ensuring compliance with data protection regulations.
Why join LiveWest?
At LiveWest, we believe in fostering a supportive and innovative environment where you can thrive. As the largest housing provider in the South West, we are dedicated to creating opportunities and building communities that matter.
This role is being offered on a permanent, part time basis, working 18.5 hours per week. This position is based in our Exeter office and hybrid working style is an option. The working pattern can either be Monday to Wednesday, or 5 half days.
The interviews for this opportunity will take place on the week commencing 27 January.
For further information about the role, you can
click here to view our candidate information pack.