At LiveWest, we put our customers and our team first. Our values shape everything we do. Are you passionate about delivering exceptional service and ready to grow within a supportive team? If so, we would love to hear from you.

As an Administrator, you will be at the core of our IMS Central Support team, you will be working alongside our busy but super friendly team, who are passionate about delivering a safe place for our customers to live. You will support this through your work in coordinating and administrating our empty property management programme, planned works through coordinating our Kitchen and Bathroom programme, Fire Safety, Asbestos and other back office functions in relation to the In-house Maintenance and Property Services teams.

Key Responsibilities

• Provide administrative support to help promote and deliver consistent and high-quality customer service.
• Establish, maintain and administer all records electronically and manually in-line with company and statutory requirements.
• Implement administrative systems, procedures and policies.
• Collate and assemble reporting information.
• Order goods and services, including receiving, monitoring and processing invoices in-line with procedures.

You will play a key role in delivering excellent customer-focused support. So it is important that you are a self-starter, enthusiastic and have a willingness to learn.

Why Join LiveWest?

This is a unique opportunity to be part of a team that is deeply committed to making a positive impact in our communities. At LiveWest, we prioritise customer focus, safety, continuous learning, and collaboration. As an Administrator, you will play a crucial role in ensuring efficient service delivery and supporting our mission to provide high-quality housing services. Our values of challenging convention, delivering together, and constantly seeking improvement create a dynamic and supportive work environment where your contributions are valued. By joining LiveWest, you will be part of an organisation that not only values your professional growth but also places our customers at the heart of everything we do.

This role is being offered on a full time, permanent basis and will be based in our Exeter office. A hybrid working style is an option with 2 - 3 days in the office.

For further information about the opportunity, you can click here to view our candidate information pack.

To be a successful Administrator, you should have the skills, knowledge and experience for a Level 1 role (please see our candidate information pack) and the following:

• Good understanding of MS Office.
• Good data analysis and input skills.
• Able to work under pressure and have a flexible and adaptable approach.
• Able to work on own initiative.
• Desirable: Experience in an administrative or office environment.

Please note: we are unable to provide visa sponsorship for this role; therefore, you must have the right to work in the UK to submit an application for this role.

• Working Style: Hybrid working with 2 - 3 days in the office to support your work/life balance.
• Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles).
• Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.
• Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
• Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.
• Family Support: Policies designed to help you balance work and family life, including a new child payment.
• Wellbeing Matters: Priorities your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
• Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.
• Giving Back: Up to four paid volunteering days a year to support our communities.