Are you prepared to go the extra mile to ensure a positive outcome for your customers? To support them to remain well and out of hospital? Then we would like to offer you an opportunity to apply to join our Individual Budget Support team in Cornwall as a part time Support Worker, working in the community in the Newquay/Bodmin area.

The Individual Budget Service provides support to customers, living in the community, who have severe and enduring mental health diagnoses. We provide social inclusion support to these customers, to enable them to have a better quality of life.

We will be working closely with other specialist providers to deliver pro-active, holistic support to customers, helping them to build confidence, self-esteem and pride, and move forward to further independence, accessing local services, enjoy being part of their local community.

We are looking for people to work with us who are motivated to make a positive contribution to the lives of the people we support and have a “can do” approach to their work.

You will provide support in line with each customers' Personal Support Plan, which can be around a variety of things. It will be predominantly around their mental health, but could also include things like: managing a tenancy, working with benefits (housing benefits, universal credits, PIP and other), bills, exploring options around education, training and volunteering, budgeting, linking with and signposting to agencies and activities in the community and other appropriate services, supporting people with health needs, addiction, and engaging with other professionals.

You will also liaise regularly with referral partners (local Mental Health Teams and Adult Social Care in Cornwall Council) and assess needs and risks appropriately to ensure the service remains suitable for the customers. You will help to keep the caseload management systems up to date and will complete and regularly review Risk Assessments and Support Plans.

Experience in a similar role is desirable, however what is most important is having a passion for helping people in the local community.

This role will be challenging at times as you will be working with and supporting people across a range of difficult and challenging issues/behaviours; great team working skills as well as the ability to lone work, enthusiasm to work alongside partner agencies, resilience, an attention to detail, using your initiative and problem solving will be key.

This is a field based role, with travel between sites, therefore access to a suitable vehicle is essential.

Why Join LiveWest:

Joining LiveWest as a Support Worker means being part of a dedicated team committed to transforming lives and empowering individuals to thrive within their communities. You will make a real difference by providing tailored support, fostering independence, and building meaningful relationships. With a dynamic and flexible work environment, opportunities for professional growth, and a strong sense of purpose, you will have the chance to develop your skills while contributing to a meaningful mission. At LiveWest, we value our people, offering comprehensive support, training, and benefits to help you succeed and grow.

This role is being offered on a part time basis working 22.2 hours per week Monday, Tuesday and Friday. This is a Field based role.

For further information about this role and LiveWest, please view our candidate information pack.

We are committed to safeguarding and promoting the welfare of vulnerable groups. Appointment to this role is subject to a satisfactory enhanced DBS check.

To be successful in your application for the role of Support Worker, you will have the essential skills and experience for a level 1 role (please see candidate information pack) and the following role specific skills and experience:

• An understanding of support needs and support planning.
• Experience of risk assessing and risk management.
• A great communicator with the ability to build rapport.
• Accurate record keeping and computer skills.
• Confident in lone working.
• A flexible approach to work.
• Able to work under pressure and meet deadlines.
• Resilient and adaptable.
• Open, friendly personality and the ability to maintain a positive attitude in challenging situations.
• The ability to adopt a methodical and organised approach to work.
• Knowledge of welfare and housing benefits.
• A good understanding of safeguarding.
• A full, valid UK driving licence and access to a suitable vehicle.

Please note: we are unable to provide visa sponsorship for this role; therefore, you must have the right to work in the UK to submit an application for this role. 

• Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles).
• Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.
• Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
• Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.
• Family Support: Policies designed to help you balance work and family life, including a new child payment.
• Wellbeing Matters: Priorities your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
• Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.
• Giving Back: Up to four paid volunteering days a year to support our communities.