Are you passionate about people, detail-oriented, and ready to make a real impact in a dynamic and supportive environment? At LiveWest, we are looking for a proactive and organised Administrator – People Services to join our People team. This is your chance to be part of a forward-thinking organisation that values collaboration, innovation, and continuous improvement.          

Key Responsibilities:

• Provide confidential administrative support to the People team, ensuring data accuracy and integrity across our systems.
• Be the first point of contact for colleagues and managers, resolving queries and offering guidance with a customer-focused approach.
• Administer employee benefit schemes and support the delivery of HR services across the organisation.
• Maintain high-quality colleague data to support strategic decision-making and compliance.
• Support People Services projects and initiatives, contributing to the success of the wider team.

At LiveWest, we don’t just offer jobs—we build careers. You will be part of a team that truly lives its values: we listen, we innovate, we collaborate, and we get things done. We are committed to your development and offering opportunities to grow your skills. With a flexible hybrid working model and a culture that puts people first, LiveWest is the perfect place to thrive both professionally and personally.  

To be successful in your application for the role of Administrator – People Services, you will have the essential skills and experience for a level 1 role (please see candidate information pack) and the following role specific skills and experience:

Essential

• Experience of delivering administrative tasks.
• Experience of using integrated information systems and databases with a good level of IT knowledge including MS Office suite.
• Understanding of great customer service.
• Ability to remain calm under pressure and persevere to ensure processes and queries are handled and concluded in a timely manner.
• Ability to plan own workload; manage competing priorities whilst maintaining a high quality of work.
• Excellent communication skills to liaise with a wide range of internal and external stakeholders, ensuring consistency of approach across LiveWest.
• Well-rounded organisational and prioritisation skills.
• Demonstrating a flexible attitude and taking responsibility for personal development and growth within the team.

Desirable

• Experience of delivering HR support to colleagues and managers.
• Knowledge of reporting practices and procedures.
• Experience of using HR information systems and customer relationship management systems (i.e. iTrent).

Please note: we are unable to provide visa sponsorship for this role; therefore, you must have the right to work in the UK to submit an application for this role.

• Working Style: Hybrid working with 2 - 3 days in the office to support your work/life balance.
• Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles).
• Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.
• Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
• Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.
• Family Support: Policies designed to help you balance work and family life, including a new child payment.
• Wellbeing Matters: Priorities your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
• Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.
• Giving Back: Up to four paid volunteering days a year to support our communities.