About The Role

Do you recognise adolescence as a difficult time? Do you have empathy for young people who struggle to navigate the changes? If so, we want to hear from you.

At LiveWest, we are looking for a dynamic and compassionate Team Manager to lead our supported accommodation service in North Devon — and we’d love to hear from you.

As a Team Manager, you will be at the heart of a service that empowers young people to overcome homelessness and thrive.

Key Responsibilities:

  • Inspiring and leading a dedicated team to deliver high-quality, trauma-informed support.
  • Driving performance and outcomes, ensuring targets and standards are met with care and consistency.
  • Supporting staff resilience, helping practitioners stay solution-focused and persistent in the face of challenges.
  • Building strong relationships with young people, colleagues, and partner agencies to create a network of support.
  • Overseeing service delivery, from risk assessments to multi-agency meetings and group activities.

Why Join LiveWest:

At LiveWest, we don’t just provide housing — we build futures. Our team uses an Advantaged Thinking approach, focusing on strengths, aspirations, and potential. You will be part of a passionate, inclusive team that reflects the diversity of the young people we support. Every day is different, every story matters, and your leadership will help shape brighter futures.

This role is being offered on a full time, permanent basis, working 37 hours per week and may include bank holidays. Bandwidth hours will be 8 am to 10 pm. You will predominantly work on scheme, Monday to Friday with a flexible approach to hours as team members will work shifts.

For further information about this role, please view our candidate information pack.

We are committed to safeguarding and promoting the welfare of vulnerable groups. Appointment to this role is subject to a satisfactory enhanced DBS check.

About The Candidate

To be successful in your application for the role of Team Manager - Young People, you will have the essential skills and experience for a level 2 role (please see candidate information pack) and the following role specific skills and experience:

  • An ability to provide a high-quality level of supervision to support the team.
  • Level 4 qualification or equivalent in a relevant subject such as youth work, health and social care, coaching, mental health, housing, or ability to work towards. 
  • Management oversight for the young people open to your team.
  • Good leadership skills and a proven track record for delivering good outcomes for children and young people is required.
  • Ability to make good quality judgements and sound decisions in situations of increasing complexity, risk, uncertainty and challenge.
  • Evidence of knowledge of child in need, child protection and safeguarding.
  • An ability to build sound, productive working relationships with young people, colleagues and partners.
  • Ability to maintain records and write high quality written reports which are suitable for a variety of professional settings.
  • Innovative and creative in your ways of working.
  • Resilient and flexible in dealing with others.
  • Able to work under pressure and meet deadlines.

The most important part of this role is to have pride in your work and have a positive attitude, a proactive approach and the confidence to support a diverse range of young people. You will be able to balance your passion and commitment with good organisational skills, and the ability to maintain professional boundaries.

Please note: we are unable to provide visa sponsorship for this role; therefore, you must have the right to work in the UK to submit an application for this role.

About The Company

Our Reward and Benefits:
 
  • Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles).
  • Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.
  • Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
  • Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.
  • Family Support: Policies designed to help you balance work and family life, including a new child payment.
  • Wellbeing Matters: Priorities your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
  • Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.
  • Giving Back: Up to four paid volunteering days a year to support our communities.
 
About Us:
 
At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal.
 
Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together.
 
As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve.
 
We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone.
 
Inclusion at LiveWest:
 
At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellent, and we strive to create an environment where all colleagues can thrive. As a proud member of Inclusive Employers, a Disability Confident Employer, and a signatory of the Armed Forces Covenant, we are dedicated to supporting all our colleagues and ensuring that our workplace is welcoming and accessible to all.
 
We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels.
 
Join us in our mission to create vibrant and inclusive communities. Make a difference with LiveWest, where every voice is heard, and every contribution is valued.
 
You can read more about Inclusion at LiveWest by visiting our website.
Candidate Info Pack