This is a rewarding opportunity to make a real difference in the lives of older people while managing a well-run, community-focused scheme.

Key Responsibilities:

• Manage the day-to-day operations of the scheme, ensuring it runs smoothly and safely.
• Support residents with tenancy management, including inductions, support plans, and low-level tenancy issues.
• Liaise with care providers and external agencies to ensure joined-up support for residents.
• Promote social interaction and wellbeing through community activities and engagement.
• Oversee health and safety, fire risk assessments, and building security.
• Maintain accurate records and contribute to service performance targets, including void management and arrears.

Why Join LiveWest:

This role is being offered on a full time basis working 37 hours per week. This is a scheme based role.

For further information about this role, and LiveWest, please view our candidate information pack.

We are committed to safeguarding and promoting the welfare of vulnerable groups. Appointment to this role is subject to a satisfactory enhanced DBS check.

To be successful in your application for the role of Scheme Manager - Extra Care, you will have the essential skills and experience for a level 1 role (please see candidate information pack) and the following role specific skills and experience:

• Has experience working with older people or in a housing/support setting.
• Understands the needs and vulnerabilities of older residents and the importance of preventative support.
• Can manage challenging behaviours and respond calmly and effectively.
• Has strong organisational and communication skills, with the ability to maintain accurate records.
• Ideally has knowledge of welfare benefits, housing management, and experience working with external agencies
• A relevant CIH qualification and experience in estate management or lettings would be a bonus, but not essential

Please note: This role is not eligible for visa sponsorship. Applicants must have the right to work in the UK for the full duration of the role without requiring sponsorship.

Our Reward and Benefits:

• Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles).
• Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.
• Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
• Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.
• Family Support: Policies designed to help you balance work and family life, including a new child payment.
• Wellbeing Matters: Prioritise your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
• Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.
• Giving Back: Up to four paid volunteering days a year to support our communities.

About Us:

At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal.

Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together.

As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve.

We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone.

Inclusion at LiveWest:

At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellence, and we strive to create an environment where all colleagues can thrive. As a proud member of Inclusive Employers, a Disability Confident Employer, and a signatory of the Armed Forces Covenant, we are dedicated to supporting all our colleagues and ensuring that our workplace is welcoming and accessible to all.

We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels.

Join us in our mission to create vibrant and inclusive communities. Make a difference with LiveWest, where every voice is heard, and every contribution is valued.

You can read more about Inclusion at LiveWest by visiting our website.