About The Role

We’re looking for a Head of Risk Business Partnering to be our strategic lead for enterprise risk management and second line assurance across the BFL Group. In this pivotal role, you will design, enhance and embed a mature risk framework and deliver a coordinated assurance programme that supports our Executive, Boards and senior leaders to make well informed decisions.  

This is a groupwide role with presence across multiple geographies, with a primary base in Tewkesbury, Exeter or Norwich, so you’ll need to be comfortable regularly travelling between locations and building strong relationships with colleagues across the Group.

 
In this role you will: 
  • Lead and develop the risk business partnering team, providing clear direction, coaching and support to a team of specialists (3 direct reports) and creating a high performing, customer focused culture.
  •  Own and evolve our risk management framework, ensuring it meets regulatory requirements, reflects best practice and is fully embedded across the Group. 
  •  Drive a forward-looking, intelligent risk culture, using horizon scanning to balance regulatory compliance with the delivery of our corporate strategy and risk appetite. 
  •  Embed risk insight into business decisions, partnering with leaders to integrate risk thinking into strategic planning, change and transformation programmes, and day to day operations. 
  •  Provide clear, insighted risk reporting, maintaining risk registers and producing concise, meaningful reports for senior management, Executive and Boards that highlight themes, trends and actionable improvements. 
  •  Lead our second line assurance activities, designing and delivering a flexible assurance framework that tests the effectiveness of key controls, focuses on emerging risks and avoids duplication with Internal Audit. 
  •  Strengthen organisational resilience, overseeing business continuity arrangements, incident management support, root cause analysis and lessons learned following material risk events.  
  • Partner with leaders to improve controls, ensuring material risks and weaknesses are identified, escalated and addressed effectively, including assurance over key external reporting where required. 

This is a fantastic opportunity to shape how risk and assurance support the BFL Group at a formative and exciting time. 

You will:  
  • Work closely with our Executive and senior leaders, acting as a trusted adviser on key strategic and operational risks. 
  • Have real influence over how risk, resilience and assurance are designed and delivered across a large, complex and socially focused organisation. 
  • Lead and grow a capable team, developing services that are fit for the future and that add tangible value to our colleagues and customers. 

This is a full-time role working 37 hours per week. We are also open to considering condensed hours across 4 days from a minimum of 30 hours per week. 

Hybrid Working is available for this role working 2–3 days in the office dependent on business need. You will be based from either our Tewkesbury, Exeter or Norwich office. 

For further information about this role, and LiveWest, please view our candidate information pack. 

About The Candidate

To be successful in your application for the role of Head of Risk Business Partnering, you will have the essential skills and experience for a level 4 role (please see candidate information pack) and the following role specific skills and experience:  

 

Essential skills, knowledge and experience:

    •  Deep understanding of enterprise risk management, operational risk and operational resilience in a regulated sector (for example, housing, NHS, energy, water or other similar environments).  
    • Proven experience in a regulated environment, ideally social housing, with the ability to interpret and respond to regulatory requirements and expectations. 
    •  Strong technical background in risk, audit and/or assurance (for example, Institute of Internal Auditors, Institute of Risk Management). 
    •  Experience designing and implementing risk frameworks, and linking risk insights to business outcomes, strategy and performance. 
    •  Significant leadership experience, including leading and developing a team (c.3 direct reports), and delivering cross functional risk or assurance initiatives. 
    •  Ability to balance technical credibility with people leadership, translating complex risk concepts into clear, practical guidance for nonspecialists. 
    •  Excellent stakeholder management skills, with the confidence to influence, challenge and build trusted relationships with senior leaders across a dispersed geography. 
    •  Excellent written and verbal communication skills, including experience producing high-quality reports and presenting at Board or committee level. 
    •  Track record of strong service delivery, with a focus on customer service and enabling the business rather than simply policing it. 
    •  Resilient, proactive and highly self-motivated, with the ability to work at pace, manage multiple priorities and adapt to change. 
    •  Effective relationship builder, committed to working collaboratively and maintaining positive relationships at all levels, internally and externally. 
    •  Clear commitment to working for an organisation with a strong social purpose and values driven culture.  

    Essential qualifications:

    •  Degree in Risk Management or a related discipline and/or a relevant professional qualification (for example, GradIRM, CMIRM, FIRM, CIA, CMIIA or equivalent). 
    •  Proficient level of IT skills, with good literacy and numeracy. 

    Desirable skills, knowledge and experience:

    •  Familiarity with social housing regulation and the UK Corporate Governance Code.  

     

    Please note: This role is not eligible for CoS. Applicants must have the right to work in the UK for the full duration of the role without requiring a CoS.

    About The Company

    Our Reward and Benefits:
    • Working Style: Hybrid working with 2 - 3 days in the office to support your work/life balance. *remove if scheme or office based
    • Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles).
    • Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.
    • Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
    • Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.
    • Family Support: Policies designed to help you balance work and family life, including a new child payment.
    • Wellbeing Matters: Prioritise your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
    • Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.
    • Giving Back: Up to four paid volunteering days a year to support our communities.

    About Us:

    At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal.

    Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together.

    As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve.

    We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone.
    Inclusion at LiveWest:

    At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellence, and we strive to create an environment where all colleagues can thrive. As a proud member of Inclusive Employers, a Disability Confident Employer, and a signatory of the Armed Forces Covenant, we are dedicated to supporting all our colleagues and ensuring that our workplace is welcoming and accessible to all.

    We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels.
    Join us in our mission to create vibrant and inclusive communities. Make a difference with LiveWest, where every voice is heard, and every contribution is valued.

    You can read more about Inclusion at LiveWest by visiting our website.
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