About The Role

We are looking for a Coordinator – Inhouse Planned Works to join our Service Support Hub team. In this role, you will provide a high-quality, customer-focused administrative service to support the effective delivery of central support activities. You will play a key role in ensuring processes run smoothly, supporting colleagues, and helping deliver a consistent and efficient service.

Key responsibilities:

  • Provide effective administrative support to ensure a consistent, high-quality customer experience
  • Maintain accurate records (electronic and manual) in line with company and statutory requirements
  • Support the implementation of administrative systems, procedures and processes
  • Collate, prepare and maintain reporting information to support decision making
  • Raise orders and process invoices in line with financial procedures
  • Coordinate meetings, diaries and provide general team support, including project work

Why should I join LiveWest

At LiveWest, we are passionate about putting our customers first and creating great places to live. You’ll be part of a supportive and collaborative team where your contribution is valued, and where you’ll have the opportunity to develop your skills and grow your career.

This is full time role, on a 12month Fixed Term Contract working 37 hours per week
Hybrid Working is available for this role working 2–3 days in the office dependent on business need. You will be based from our Exeter office.

For further information about this role, and LiveWest, please view our candidate information pack.

About The Candidate

To be successful in your application for the role of Coordinator – Inhouse Planned Works, you will have the essential skills and experience for a level 1 role (please see candidate information pack) and the following role specific skills and experience:

Essential skills, knowledge, experience and qualifications:

  • Experience working in an administrative or office-based environment
  • Good IT skills, including a working knowledge of Microsoft Office
  • Strong organisational skills with the ability to prioritise workload and meet deadlines
  • Good attention to detail and accurate data input skills
  • Ability to work independently using your own initiative
  • Strong communication skills with a flexible and adaptable approach

Desirable skills, knowledge, experience and qualifications:

  • Experience of supporting reporting or data analysis activities
  • Experience working in a customer-focused environment

Please note: This role is not eligible for a Cos. Applicants must have the right to work in the UK for the full duration of the role without a CoS.

About The Company

Our Reward and Benefits:
  • Working Style: Hybrid working with 2 - 3 days in the office to support your work.
  • Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles).
  • Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.
  • Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
  • Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.
  • Family Support: Policies designed to help you balance work and family life, including a new child payment.
  • Wellbeing Matters: Prioritise your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
  • Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.
  • Giving Back: Up to four paid volunteering days a year to support our communities.

About Us:

At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal.

Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together.

As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve.

We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone.
Inclusion at LiveWest:

At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellence, and we strive to create an environment where all colleagues can thrive. As a proud member of Inclusive Employers, a Disability Confident Employer, and a signatory of the Armed Forces Covenant, we are dedicated to supporting all our colleagues and ensuring that our workplace is welcoming and accessible to all.

We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels.
 
Join us in our mission to create vibrant and inclusive communities. Make a difference with LiveWest, where every voice is heard, and every contribution is valued.

You can read more about Inclusion at LiveWest by visiting our website.
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