About The Role

As a Tree Officer, you’ll take the lead on managing LiveWest’s extensive tree stock, helping us balance safety, sustainability and biodiversity across our estates. You’ll work closely with residents, colleagues and specialist contractors to deliver a professional, compliant and customer‑focused tree management service. 

 

  • Manage enquiries from residents, colleagues and stakeholders, ensuring accurate records on CRM and GIS systems. 

  • Specify, instruct and quality‑check tree works, managing arboricultural contractors and consultants. 

  • Oversee cyclical and reactive tree surveys to ensure legal compliance and effective risk management. 

  • Maintain and interrogate the GIS tree database to produce surveys, work schedules and mapping information. 

  • Carry out tree risk assessments using Quantified Tree Risk Assessment methodology and recommend appropriate actions. 

  • Identify opportunities for new tree planting, habitat creation and biodiversity projects across our estates. 

Why should I join LiveWest?

You’ll play a key role in shaping safe, attractive and sustainable neighbourhoods, with real influence over how our green spaces are managed and improved. This is a great opportunity to combine technical arboricultural expertise with leadership, collaboration and environmental impact. 

 This is a full time role working 37 hours per week. 

  • Hybrid working is available for this role, working 2–3 days in the office dependent on business need. You will be based from our Cornwall office.

  • For further information about this role, and LiveWest, please view our candidate information pack. 

About The Candidate

To be successful in your application for the role of Tree Officer, you will have the essential skills and experience for a Level 2 role (please see candidate information pack) and the following role‑specific skills and experience: 

Essential skills, experience, knowledge and qualifications 

  • Experience managing tree populations, carrying out surveys and specifying tree works, ideally within housing or local authority settings. 

  • Strong customer focus, with experience handling enquiries and maintaining accurate records on CRM and GIS systems. 

  • Proven experience managing contractors and consultants to deliver safe, high‑quality work. 

  • Demonstrable knowledge of tree management legislation, risk management and health and safety requirements. 

  • NQF Level 4 (or higher) qualification in Arboriculture, plus LANTRA Professional Tree Inspector and QTRA certification. 

  • Full UK driving licence and commitment to ongoing professional development. 

Desirable skills, experience, knowledge and qualifications 

  • Working knowledge of tree management within a social housing context. 

  • IOSH Managing Safely or VALID risk assessment training. 

Please note, we are unable to provide CoS for this role; therefore, applicants must have the right to work in the UK for the full duration of this role without requiring a CoS. 

About The Company

Our Reward and Benefits:
  • Working Style: Hybrid working with 2 - 3 days in the office to support your work/life balance.
  • Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles).
  • Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.
  • Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
  • Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.
  • Family Support: Policies designed to help you balance work and family life, including a new child payment.
  • Wellbeing Matters: Prioritise your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
  • Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.
  • Giving Back: Up to four paid volunteering days a year to support our communities.

About Us:

At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal.

Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together.

As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve.

We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone.
Inclusion at LiveWest:

At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellence, and we strive to create an environment where all colleagues can thrive. As a proud member of Inclusive Employers, a Disability Confident Employer, and a signatory of the Armed Forces Covenant, we are dedicated to supporting all our colleagues and ensuring that our workplace is welcoming and accessible to all.

We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels.
Join us in our mission to create vibrant and inclusive communities. Make a difference with LiveWest, where every voice is heard, and every contribution is valued.

You can read more about Inclusion at LiveWest by visiting our website.
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