About The Role

As a Safeguarding Adviser, you will play an important role in supporting colleagues to identify, respond to and manage safeguarding concerns, helping to reduce risk and harm to our customers within our Young People Supported Housing services. 

You will be a key point of contact for safeguarding queries, providing clear advice, guidance and signposting to colleagues and managers. You will also build strong relationships with external agencies, contribute to multi-agency meetings and help ensure our safeguarding information is accurate and supports effective decision-making.

Key responsibilities will include:

  • Responding to safeguarding cases, ensuring actions and protective outcomes are recorded, and concerns are escalated externally where necessary.
  • Providing first-line safeguarding advice, guidance and support to colleagues and managers, ensuring appropriate legal and procedural requirements are followed.
  • Developing and maintaining effective relationships with internal colleagues and external agencies to support positive outcomes.
  • Supporting colleagues to raise safeguarding concerns with Local Authorities and contribute to subsequent multi-agency meetings.
  • Working alongside the Young people's team to develop robust safety planning and support plans
  • Supporting the Ofsted team with Safeguarding actions and outcome planning
  • Supporting team meetings with the delivery of Safeguarding awareness and training.
  • Working with the Safeguarding Manager and Learning and Talent team to provide specialist safeguarding advice and support learning for colleagues.
  • Maintaining accurate, high-quality safeguarding records and information across our systems, tracking actions and helping to resolve data issues.
  • Supporting and encouraging colleagues to understand and deliver their safeguarding responsibilities, helping us work together to reduce risk and harm.

Why should I join LiveWest?

This is a great opportunity to use your safeguarding knowledge and experience in a role where your advice and support can make a real difference. You will work with colleagues across LiveWest as well as external partners, using your expertise to help protect customers, promote good safeguarding practice and achieve positive outcomes for people who may be at risk.

This is a full-time role working 37 hours per week. Hybrid working is available for the Safeguarding adviser role with a YP focus, with the expectation that the 2-3 days will be across the YP schemes in Cornwall.  You will be based from our Tolvaddon office. This role has a car allowance. 

We are committed to safeguarding and promoting the welfare of vulnerable groups. Appointment to this role is subject to a satisfactory enhanced DBS check.

About The Candidate

To be successful in your application for the role of Safeguarding Adviser, you will have the essential skills and experience for a level 1 role and the following role specific skills and experience:

Essential skills:

  • Excellent communication skills, with the ability to provide clear advice and work effectively with a wide range of internal and external stakeholders.
  • Ability to coordinate safeguarding concerns, support colleagues to recognise the types and signs of abuse and help them report concerns appropriately.
  • Ability to handle sensitive and potentially distressing information appropriately and support colleagues dealing with difficult situations.
  • Strong organisation skills, with the ability to manage your own workload and competing priorities while maintaining a high standard of work.
  • Good data management skills, including the ability to track actions and maintain accurate safeguarding information.
  • Ability to use a range of standard IT packages.

Essential experience:

  • Workplace safeguarding experience
  • Workplace experience with young people
  • Experience providing advice and support to colleagues working with specialist groups, such as older people, young people and/or adults at risk within a supported housing environment.
  • Experience of using integrated information systems and databases.
  • Experience of delivering good customer service and working collaboratively to achieve positive outcomes.

Essential knowledge:

  • An in-depth understanding of relevant legislative frameworks relating to safeguarding, Mental Capacity and Domestic Abuse, including appropriate reporting processes.
  • Understanding of MARAC and information-sharing protocols relating to Domestic Abuse.
  • Understanding of effective safeguarding practice and the importance of accurate information in supporting good decision-making. 
  • An understanding of the challenges facing young people in supported accommodation.

Essential qualifications:

  • A proficient level of literacy and numeracy.

Please note, we are unable to provide CoS for this role; therefore, applicants must have the right to work in the UK for the full duration of this role without requiring a CoS.

About The Company

Our Reward and Benefits:
  • Working Style: Hybrid working with 2 - 3 days in the office to support your work/life balance. *remove if scheme or office based
  • Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles).
  • Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.
  • Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
  • Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.
  • Family Support: Policies designed to help you balance work and family life, including a new child payment.
  • Wellbeing Matters: Prioritise your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
  • Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.
  • Giving Back: Up to four paid volunteering days a year to support our communities.
About Us:
At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal.

Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together.

As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve.

We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone.
Inclusion at LiveWest:

At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellence, and we strive to create an environment where all colleagues can thrive. As a proud member of Inclusive Employers, a Disability Confident Employer, and a signatory of the Armed Forces Covenant, we are dedicated to supporting all our colleagues and ensuring that our workplace is welcoming and accessible to all.

We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels.
Join us in our mission to create vibrant and inclusive communities. Make a difference with LiveWest, where every voice is heard, and every contribution is valued.

You can read more about Inclusion at LiveWest by visiting our website.